This Privacy Statement is valid from 07 April 2020.

This Privacy Statement explains how Partenon - Imobiliária Lda. holds or controls or is processing (e.g. collecting, using, storing, processing, disclosing and erasing) your personal information (as defined in applicable data protection legislation).

This Privacy Statement also describes the choices you have regarding the use of your personal information by Partenon, and the steps you can take to access your information and request its correction or deletion.

This Privacy Statement applies to Partenon's websites, as well as the applications and services that are linked to this Privacy Statement.

  If you have any questions or concerns about this Privacy Statement, or the way we handle your information collected under this Privacy Statement, please contact Partenon at contact@osaliving.pt

 

What personal information we collect
 

Personal information is information that directly identifies you, or information otherwise defined as "personally identifiable" under applicable law, which includes, but is not limited to:

• Full name

• Title

• Email address

• Postal address (including billing and delivery address)

• Telephone number

• Video recordings (CCTV in our establishments)

How we collect personal information
 

Directly from you
 

Partenon may collect personal information that you provide to us directly through websites, mobile applications, emails and other interactions. For example, when you register with Partenon as a customer, order a product or service, take part in promotional activities, apply for a job, use an application installed on a device, make a post about our services or subscribe to notifications.

When you register on the Partenon sites, we collect your registration details for processing and for managing the relevant accounts, in particular, billing address, tax identification.

You may also have the opportunity to provide other optional data (such as your telephone number). We will also collect subsequent information provided when you use the account, and to keep a record of purchases or orders made.
 

Collected automatically from the use of our services
 

Partenon may automatically collect personal information for business purposes, which may include customer service, management of the services we provide, compliance with legal requirements, payment processing and marketing of our products and services. This information will be stored anonymously and will be used so that we can improve our services, make our websites even more user-friendly and for statistical purposes.

In addition, Partenon may use cookies to help us optimise the services we provide, as described in the Cookies section.

 

How we use the information we collect
 

Partenon and service providers acting on our behalf may use information about you for the following purposes:

• To provide, maintain, protect and improve our services, develop new services, protect the legitimate interests of Partenon and our users;

• To sign a contract;

• To fulfil a legal obligation to which Partenon is subject;

• To facilitate, manage, personalise and improve your online experience;

• To answer your questions and fulfil your requests;

• For our business purposes, such as data analysis, audits, fraud control and prevention, enhancement, improvement or modification of our services, identification of usage trends and expansion and utilisation of our business activities;

• To send you adverts and information about our products, services and events that we believe may be of interest to you, in accordance with applicable legislation or based on your consent;

• If Partenon transfers ownership or control of any part of Partenon to a third party, whether in the context of an acquisition, merger, reorganisation or other disposal of all or any part of our business, assets or shares (including in connection with any bankruptcy or similar proceedings), we may transfer your personal information to such third party, provided that such third party's use of your personal information remains subject to applicable law.

In the above cases, the legal basis for collecting and processing personal data is that it is necessary for the purposes of the legitimate interests pursued by us or by third parties. Such legitimate interests may be the enforcement of legal claims, the provision and use of services economically and the fulfilment of your orders. The legal basis may also be the conclusion of a contract between you and a Partenon company, or your consent to process your personal information.

You may be required to provide personal information from specific categories in order to enter into a contract with Partenon. If the necessary information is not provided, you will not be able to open a user account and/or use our services.

Marketing objectives
 

If you are a user from a country outside the EU, Partenon may use your personal information for direct marketing purposes. If you are a user in a country other than the EU, Partenon may contact you, for example by email or telephone, to inform you about our range of products or services similar to those you have ordered so far, or on the basis of your explicit consent. You reserve the right at any time to refuse to allow your personal information (email address, telephone number) to be used for this purpose (by objecting to its processing), or to withdraw your consent, if applicable, and we will emphasise this option whenever you are contacted for marketing purposes. If you do not want your personal information to be used for this purpose, please update your preferences in the materials or send us your request at contact@osaliving.pt

 

Who we share the information with
 

Our employees, associates, sales representatives, vendors, consultants, marketing service providers and other service providers, including other Partenon companies, may receive or have access to your information, including personal information and usage information, in the context of their work on our behalf.

  We may also share information about you in the following ways:

• As necessary to (a) comply with legal process; (b) respond to requests from public and judicial authorities, (c) enforce our contractual rights; (d) protect our operations and our rights, privacy, safety or property, and/or those of you or others; and (e) allow us to seek available compensation or limit the damages we may suffer;

• As necessary, with other Partenon companies for internal business purposes. For example, to process your orders, fulfil your requests, provide customer support services and improve our products;

• If you agree, with our subsidiaries, affiliates, business partners and other third parties for their own business purposes. For example, to improve their products and services;

• To third parties in connection with or during negotiations of any reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or any part of our business, assets or shares (including in connection with any bankruptcy or similar proceedings).

 

When Partenon engages third party service providers, the disclosure of certain personal information to such providers is necessary, for example, in order for us to provide you with our services, namely name, address and contact details. Partenon guarantees that such suppliers protect personal information in a manner consistent with this Privacy Statement and applicable data protection legislation.

General principles for processing personal information
 

Personal information will be collected, stored, processed and transmitted in accordance with the policies established by Partenon and applicable legislation.

Partenon's principles regarding the processing of personal information are as follows:

• Personal information will be processed fairly and lawfully;

• Personal information will be collected for specific, explicit and legitimate purposes and will not be further processed for incompatible purposes;

• Personal information collected by Partenon will be adequate, relevant and not excessive in relation to the purposes for which it is collected;

• The personal information collected by Partenon will be accurate and, where necessary, updated as reasonably as possible;

• Personal information collected by Partenon will be kept as identifiable data for the period strictly necessary to fulfil the purposes for which the personal information was collected.

If Partenon processes personal information for purposes other than those specified in this Privacy Statement, Partenon will notify you of those changes, the purposes for which the personal information will be used and the recipients of the personal information.

Cookies and similar technology
 

Cookie technology makes it possible to provide you with tailored information when you visit a website. Cookies are data elements that a website can send to your browser and that are stored on your system. Some pages of our websites use cookies to serve you better when you return to the site. The website cookie sent to your address contains the location of the country you have selected and an indication of whether or not you have selected online settings to visit the website. The website does not store individual names, email addresses, street names, credit card numbers or telephone numbers in cookies placed on your computer. However, the site does collect non-identifiable information from visits to our site to help us provide an even better service to customers. For example, we monitor the domains people visit and measure visitor activity on the site, but we do so in a way that allows us to keep the information personally non-identifiable. Partenon uses this data to analyse trends and statistics and to help us provide an even better service to customers.

Social media functionalities
 

Partenon offers features associated with social networks that allow you to share information with your social networks and interact with Partenon on various social networking sites. Use of these features may result in the collection or sharing of information about you, depending on the feature. We recommend that you review the privacy policies and settings on the social networking sites you use to interact, to make sure you understand what information may be collected, used and shared by those sites. You can deactivate these features at any time.

Security of personal information
 

We seek to comply with legal requirements and use reasonable measures to help protect information about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. Partenon will notify you if we become aware of a security breach involving your personally identifiable information (as defined by applicable law) stored by or for us. By disclosing your email address to us for any reason, you expressly agree to receive electronic notification from us in the event of such a security breach, unless prohibited by applicable law.
 

Access to personal information
 

In accordance with applicable data privacy legislation, you may have the right to request certain information about the personal data we hold about you; to request certain access to, correction, deletion, transfer or blocking of such data and to request restriction of processing or object to processing; you may also have the right to lodge a complaint with the supervisory authority. For this purpose, or if you have any questions regarding the processing of your personal data, please contact us at contact@osaliving.pt

If you need to update or modify changes to your personal information, you can log in to your account or contact us at contact@osaliving.pt.

Partenon reserves the right to refuse requests for access to or deletion of personal information if, and to the extent that, disclosure or deletion of the information requested is not required or permitted by applicable law.

To protect against fraudulent access requests, Partenon reserves the right to verify your identity by requiring sufficient information to allow confirmation of the identity of the person making the request, before granting access or making corrections.

Right to object

In accordance with Article 21 of the General Data Protection Regulation No. 2016/679, the customer or user has, among others, the right to object to the processing of personal data if we process their personal data on the basis of a legitimate interest, including processing for direct marketing purposes. The objection can be submitted via the following e-mail address contact@osaliving.pt

If you object to processing for direct marketing purposes, personal data will no longer be processed in this context.

You can find more information about this right specifically in Article 21 of the General Data Protection Regulation No. 2016/679.

Conservation period
 

We retain your personal data for the period of time necessary to achieve the purposes described in this Privacy Statement, or others disclosed at the time of collection of your personal data, unless a longer retention period is required or permitted by law, or to otherwise fulfil a legal obligation.

Additional provisions

 

Children
We do not knowingly collect information from children, as defined by local law, and our websites are not directed at children.

 

Your consent and changes

You have the right to withdraw your consent to the processing of your personal data (if provided) at any time via the email address: contact@oportoservicedapartments.net. Please note that the cancellation of your consent does not affect the lawfulness of the processing based on the consent expressed prior to its cancellation. The cancellation of your consent also does not affect the processing we are carrying out of your personal data on another legal basis than your consent (for example, if the processing is necessary for the conclusion of a contract, for the fulfilment of a legal obligation, or due to other reasons stated in the valid legal regulation).

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Partenon may supplement this Privacy Statement with additional information regarding a specific interaction you may have with us.

Partenon may, from time to time, revise this Privacy Statement, with future effect and at its sole discretion, to reflect changes in our business practices. If we revise this Privacy Statement, we will notify you by posting the updated version on the applicable website. We will notify you of any change by reference on the website at least thirty days in advance, unless the change is reasonable and will not harm you. Such notice of change will make reference to the fact that changes to this Privacy Statement will become effective, unless you object to them, within the said thirty-day period.

Compliance with local legislation
 

This Privacy Statement is intended to act as a guide for Partenon with respect to personal information collected from or about you. Although this Policy applies to personal information generally, local laws, rules and regulations of jurisdictions applicable to Partenon ("Local Law") may require stricter standards than those in this Privacy Statement, in which case Partenon will comply with applicable Local Law. Specific privacy policies may be adopted to meet the specific privacy requirements of certain jurisdictions.
 

Confidential information
 

We ask you not to send us confidential personal information unless we ask you or invite you to provide us with such information, as defined by applicable law. Where we ask or invite you to provide us with confidential personal information, we will only process confidential personal information provided with your express consent.
 

Compliance
 

Partenon will carry out a self-assessment to verify compliance with this Privacy Statement and will periodically check that it is accurate and comprehensive in relation to the information that must be addressed.

If you believe that your personal information has been processed or disclosed in breach of this Privacy Statement, please raise your concerns by contacting us at contact@osaliving.pt

Questions
 

If you have any questions or concerns about this Privacy Statement, Partenon's privacy practices, our collection or use of your personal information, or if you would like access to your personal information, please contact us. If we need to contact you because of any problem or event involving this Privacy Statement, we will do so using your email address, telephone number or mailing address that we have on file.